Athos Console Overview

The Athos Search & Product Discovery console is where you can take advantage of all of Athos Commerce's powerful features on your site. From here, you can configure your site's search results behavior, configure dynamic merchandising campaigns, dive into powerful analytics, and more. 

Dashboard

The dashboard is where you first land when logging into the Athos console, and it provides you with a high-level overview of everything you need to know.

To learn more, visit the Dashboard article.

Note: You will be logged out of your Athos console session after one hour of inactivity. However, even if you are active throughout the day, you will still need to log back in every 12 hours.

You will want to ensure your Google Analytics is connected and tracking correctly. Several pieces of the dashboard leverage your Google Analytics data to help paint a picture of the current state of your store. Information around metrics like revenue, average order value, and conversion rate.

Data Sync Status page

The Data Sync Status Page shows the synchronization status of your store's product data and Athos. We typically update your index every 24 hours automatically (this setting can be configured to a longer or shorter time, per your needs). However, if you want to sync your data sooner, you can do so on this page. If there was an error with your data sync, it will be highlighted on this page.

This page's sole focus is the existing status of your product data sync with Athos. Indexing is the process in which Athos looks at the data you are passing to us from your ecommerce platform (or a file) and updates it based on the most recent data. For instance, if you change the price of a product, add or remove products, or want to add a new field/attribute to your store, you would need to sync with Athos after making the change in your cart so that we have your most recent product information. 

If you should ever need to immediately sync, you can use this page to manually re-index your site. This is especially useful if you need your product changes to be updated as soon as possible. Depending on the site, which cart you're using, and how many products you have, syncing can take anywhere from a few minutes to several hours. 

Fine-tuning your relevancy

You can influence your site's relevancy by configuring redirects and synonyms.

Redirects are a way for you to send your shoppers to a specific page on your website rather than showing the normal assortment of search results. This is particularly helpful when a customer searches for something like "contact info" or "return policy". You wouldn't want to try to show results for these searches - instead, you can send them directly to the "Contact Us" page.

You can also use redirects to send shoppers to a specific category page. For example, if you see that many people are searching for "shirts" you can set up a redirect to send shoppers to your shirts category page instead of the search results page.

Synonyms refine your shoppers' search by replacing commonly used keywords with terms that are similar in meaning. In doing this, shoppers are shown results for more relevant products. Using synonyms effectively creates a better shopping experience for your customers by allowing them to focus less on the search terms they use and more on the products they are interested in.

Merchandising

If you want to create a promotion, feature specific products, or add banner content to any Athos-powered page, you can do so through our Merchandising tools. Merchandising allows you to promote specific products based on particular queries, or create rules that dynamically target products based on their attributes. As your product data updates, so too will the product listings affected by these merchandising rules. 

Product Boosting Rules work well if you want to affect a broad number of products with a few simple steps. However, you can also promote products individually to give you precise control of how your products appear on a search or category page. Inside Visual Merchandising, you can arrange specific products by dragging and dropping them to your desired location.

You can also inject rich advertising content into any Athos-powered page. You can insert banners, video content, or any custom HTML. Aside from customizing any search or category page, you can create a completely unique page of products called Landing Pages, which have their own URL so that you can link to it from any source on your website, email campaigns, social media, or otherwise.

Leveraging merchandising features is the easiest way for you to act upon the reporting data you see within Athos. 

Reporting and analytics

Athos' Reporting features help you understand areas of success and opportunities for optimizing your site, and gives you valuable information about how your shoppers are looking for your products.

Basic reports are powered solely by Athos. These unique reports provide you visibility into your shoppers' interactions with your store. The Zero Results Searches Report, one of many reports in the Athos console, shows searches that yielded no results on your site. Reports like this can be leveraged to help improve relevancy and, ultimately, your store's performance.

Our Searches and Categories reports are a unique blend of Athos data and your Google Analytics data to provide a one-of-a-kind view of your store. By combining the two data sets, we provide a holistic view of your site's performance on a per query or, per category basis. Use these reports to dig deeper on specific Athos-powered pages.

The Products report brings to light both high-level and granular views of how your products are performing. With this powerful tool, you’ll gain visibility into product performance, how shoppers interact with your products, and suggested actions to further optimize performance.