Update Athos Console to Use Google Analytics 4 (GA4)

Once you have created a custom audience in Google Analytics 4 (GA4), you can configure the Athos console to utilize this audience.

1. Go to Data/External Authorizations to reconnect to the customers analytics account  as shown below:

   

2. Click the "Add New +" button at the top right.

3. A new window will appear:

   

4. Click Google Analytics and then click the "Continue" button. A new window will appear:

   

5. Click the "Choose websites" drop-down to select which sites should be connected to Google Analytics 4. You may select multiple sites. Any selected sites will display on the form.

6. Click the "Authorize" button in the bottom right corner of the form. Once you click this button, you will need to authorize or re-authenticate to allow Athos Commerce to access the account. Select "Allow" to enable the GA4 API connection (you may see this if you are connecting for the first time).

   

7. Select the appropriate property for the given website. To ensure you are connecting to the correct one, please reference the Property #.

   

8. If you connect to the incorrect property ID, please revoke access and reconnect the GA4 account using the correct Property ID.
9. If the audience name is not set up correctly (name or configurations provided are wrong), you will see an error message asking you to correct those.
10. If the audience has an incorrect name, you will see the following message: "Error connecting to audience due to incorrect naming convention. Please correct this to 'athos' on your analytics account to proceed"
11. If the audience has incorrect configuration, you will see the following message: "We detected an incorrect audience setup; please follow this article and retry".

12. When the audience setup is correct, you will see the below screen. You should now be able to view your reports.

    

13. Once you have successfully added your GA4 audience, navigate to the Reports section to verify you see data on:
    • Dashboard - Search Performance
    • Search report
    • Google Analytics Insight report
    • Category report (applies if those have been configured for the site)