Internal User IPs

When your team members browse your ecommerce storefront, run automation scripts, or perform administrative testing, their behavior is tracked. Left unfiltered, this internal activity can severely distort your analytics, skewing search report data and search popularity metrics in your Athos Commerce management console. 

By configuring your corporate and internal IP addresses, you can exclude your team's activity from being recorded, preserving the absolute integrity of your business analytics.

Note: You can set a maximum of 100 internal user IPs.

When entering a range with a start and end address, both addresses must be from the same family (IPv4 or IPv6), and the start address must be less than or equal to the end address.

Examples:

• Single IP address
  • 192.168.0.1 or 2001:db8::
• Single CIDR address
  • 192.168.0.2/32 or 2001:db8::1/128
• CIDR address range
  • 192.168.0.32/29 or 2001:db8::100/124
• IP address range (start - end)
  • 192.168.0.10 - 192.168.0.20
  • 2001:db8::10 - 2001:db8::20

Accessing Internal User IP Settings

Access your Internal User IPs by clicking your user profile icon and selecting "Internal User IPs" from the drop-down menu.

Note: Find your IP address by visiting whatismyipaddress.com.

A new window will appear and display any internal IPs you have configured already:

Adding a New Internal IP Exclusion

You can configure up to 100 internal IP addresses or ranges per site to block internal behavior. To add a new exclusion:

1. Click the "+ New Internal IP" button in the top left corner of the page. A pop-up modal will appear:

2. In the pop-up window, fill out the following fields:
   1. Start (required): Enter the single IP address, a CIDR block, or the starting address of your IP range. 
   2. End (optional): Enter the terminal IP address if you are setting up an explicit start-to-end range. Leave this blank if you are entering a single IP or CIDR block. 
   3. Description (optional): Add a simple description to help your team easily identify this entry later (e.g., "Main Corporate Office" or "QA Team VPN").
3. Click the Save button in the bottom right corner of the pop-up window to apply your changes.
4. Click the "Add New IP +" button to add more IP addresses. Be sure to save your changes.

Supported IP Formats & Notation Examples

The platform supports both modern IPv6 and legacy IPv4 internet protocols. Refer to the table below for supported notations:

To update or remove an exclusion, click the three-dot (more options) icon on the right side of the entry and select either "Edit" or "Delete" from the drop-down menu.